Identifying and Managing Workplace Conflict

April 18, 2019
11:00 AM - 1:00 PM

Monarch Country Club
1801 SW Monarch Club Drive
Palm City, FL 34990
Venue website

Presented By:

Chad Sorenson, SPHR, SHRM-SCP & President Elect for HR Florida & President & Founder of Adaptive HR Solutions, LLC

Description of the Presentation:

As HR professionals, we are supposed to be focused on engaging our employees while helping the management get the most out of the resources available in the organization. However, sometimes it feels like HR professionals are the referee in a boxing match that never ends. We need to take a fresh approach to this longstanding issue and realize that not all conflict is bad. 

To be truly successful in HR, we must learn how to identify and manage conflict. Whether the conflict is between coworkers or a manager and their employee, or the conflict is festering in a team that is not getting along, HR is often where people turn to find an impartial arbiter. 

This session will seek to provide tools to help HR professionals of all levels not only identify and manage conflict but offer creative ways to prevent destructive conflict and encourage healthy conflict. Healthy conflict can spark new ideas, challenge outdated perceptions, and provide a balanced level of ‘give and take’ that is too often missing in our organizations.

Key “take-aways” for the Presentation

  • understanding the different types of conflict and distinguishing between destructive and healthy conflict;
  • learning how to identify conflict before and after it happens;
  • identifying ways to manage conflict so it does not destroy a career, teamwork or an organization.

More on our Speaker:

Chad V. Sorenson, SPHR, is the President and founder of Adaptive HR Solutions, LLC. and has over 15 years of diverse business and human resource experience.  Mr. Sorenson has worked with companies ranging in size from 5 to 10,000+ employees in industries such as consumer finance, manufacturing, construction support, healthcare and professional services consulting.   

Throughout his career Mr. Sorenson has dealt with numerous HR situations ranging from day to day employee relations to leadership training; and a complete HR department start up for a rapidly growing company to downsizing and layoffs. In addition, he has created a college recruiting department for Witco Corporation, a chemical manufacturer formerly based in Connecticut; participated on the steering committee for a worldwide transition of the staffing function for Bombardier Inc. 
based in Montreal, Canada; and served as the Process Owner/Project Champion for numerous projects including: Human Resource department restructuring, HRIS software implementations and development of performance appraisal systems.

Mr. Sorenson is also the Vice President of Operations and Co-Founder of Talent Development, Inc., a company focused on performance management through employee engagement. He is a graduate of Morningside College in Sioux City, Iowa 
and is certified as a Senior Professional in Human Resources (SPHR) from the HR Certification Institute (HRCI).

our sponsor



Thursday, April 18th 11:00am - 1:00p

Monarch Country Club, 1801 SW Monarch Club Drive, Palm City, FL 34990

Deadline:  Monday, April 15, 2019


$25.00 Member Ticket

$30.00 Non-Member Ticket